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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Deborah White

March 4, 2023

5  out of  5 rating by Deborah White
"They are ALWAYS friendly n professional. Hugh and his staff has a family dynamic."

Xxx Xxxx

March 4, 2023

5  out of  5 rating by Xxx Xxxx
"Hugh and his staff are very courteous and professional. I have had nothing but pleasant experiences each and every time I speak with them. All of them are very knowledgeable and can always answer any question that I might have."

Nicole

February 17, 2023

5  out of  5 rating by Nicole
"Hugh Smith has the best customer service I’ve ever experienced from an insurance agent."

Clarice Kensey

February 1, 2023

5  out of  5 rating by Clarice Kensey
"Staff is very professional, courteous, and helpful. They are eager to answer your questions....very knowledgeable."

terrence claiborne

February 1, 2023

5  out of  5 rating by terrence claiborne
"nice people"

REGINA BROOKS

January 27, 2023

5  out of  5 rating by REGINA BROOKS
"Always have an excellent experience all the employees are courteous, friendly, knowledgeable to work with."

Thomas Morton

January 21, 2023

5  out of  5 rating by Thomas Morton
"Great, Fast and responsive agent. Thanks a bunch Thanks again Mr. Smith always a pleasure"

nae ane

January 20, 2023

5  out of  5 rating by nae ane
"This office is very professional and reasonably priced. I have been blessed enough to have never filed a claim with them. But, when we speak monthly, they are very friendly and professional."

brittany hornsby

January 20, 2023

5  out of  5 rating by brittany hornsby
"They always have great customer service and communication!"

Kevin Lockett

January 17, 2023

5  out of  5 rating by Kevin Lockett
"Great company, great customer service, kind, pleasant and very patient, I highly recommend State Farm, very fair rates"

Breona Johnson

January 14, 2023

5  out of  5 rating by Breona Johnson
"Great agent and team! They are always friendly, welcoming, and willing to explain your insurance plan. The prices are great for the coverage they offer."

Jasmin Williams

January 13, 2023

5  out of  5 rating by Jasmin Williams
"Always a great experience when working with Hugh, Shawn, and others! Everyone is very friendly as well as professional! Your needs and expectations when it comes to insurance will always be met! Thank you all!"

Andy hernandez

January 13, 2023

4  out of  5 rating by Andy hernandez
"Iris is great! She helps any way she can and provides clarity to any information that I found confusion! Definitely recommend!"

Willie Carrothers

January 11, 2023

5  out of  5 rating by Willie Carrothers
"Great!"

Dave Davenport

January 11, 2023

5  out of  5 rating by Dave Davenport
"Shawn at State Farm has been amazing. She guided me every step of the way with my auto, and home insurance for over 6 years. Shawn has even assisted with making sure I was covered moving to another state by reaching out and ensuring a warm transfer from her to another State Farm agent. I couldn’t thank Shawn enough for all she has done. Thank you!"

Darnel Brown

January 10, 2023

5  out of  5 rating by Darnel Brown
"The Agent and his associates are very kind and helpful with all my needs"

Gerald Holder

January 6, 2023

5  out of  5 rating by Gerald Holder
"Everyone in the office is so helpful. I had a problem with my claim and I came in and they fixed it with them 25 minutes wonderful job."

Rod&Laura Laster

January 6, 2023

5  out of  5 rating by Rod&Laura Laster
"Always friendly, helpful, and efficient service related to numerous home owners and auto insurance policies including several claims we have had over the last 8 years. Hugh's always willing to discuss various options and ensure that insurance needs are met adequately. He also manages life insurance and other types of insurance. I'm a procrastinator and whenever I've needed last minute copies of insurance binders, proof of insurance, etc., Hugh and his team are always quick to assist and get us what we need. Definitely recommend to anyone looking for new insurance policy or to compare rates."

Rita Barth

January 5, 2023

5  out of  5 rating by Rita Barth
"I love this place. They call me and reach out. Met this office at Pride fest years ago and happy to be with them."

Erica B

December 28, 2022

5  out of  5 rating by Erica B
"Agent Hugh is very personable and attentive! I will definitely refer anyone who asks about insurance to this office"

LaDonna Harris

December 13, 2022

5  out of  5 rating by LaDonna Harris
"The service to receive auto insurance was quick and easy and the rates were very affordable. Shawn was so down to earth and easy to talk to. She made my experience very enjoyable and comforting."

Anthony Mclaurin

December 11, 2022

5  out of  5 rating by Anthony Mclaurin
"Very professional reasonable prices for rental insurance and home and car insurance bundles and a Good business man. Check him out."

T Smith

December 7, 2022

5  out of  5 rating by T Smith
"Very professional and helpful! Great service. Thanks for all your help!"

Randon Carnathan

November 30, 2022

5  out of  5 rating by Randon Carnathan
"Best agent in the area!!"

Ramon Glenn

November 30, 2022

5  out of  5 rating by Ramon Glenn
"I highly recommend Hugh and his staff for your insurance and financial service needs."