State Farm® Insurance Agent Hugh Smith
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Krossmarkham Ross
August 20, 2026
"Mr. Smith was very informative. I switched to State Farm because the price was very affordable."
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
Baby Ruth
August 18, 2026
"They were just beautiful and they were very helpful,they shared things that I didn’t know.Its really good that a company shares the ups and down to help you choose the most appropriate insurance policy for us.We give them a 5 plus 5 and praying that they will continue to help their clients."
"Baby, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Lansing insurance team is always here and happy to help. "
Kerry Spriuel
August 10, 2026
"With anyissues I have they always Have took time to get me right I’ve been a customer with State Farm for over 20 years the past 15 years with the current office"
"Hi Kerry, thank you for the wonderful review - I truly appreciate your positive feedback. Please don’t hesitate to give my team a call if any concerns arise. - Hugh Smith, Your State Farm Agent "
Renee Henderson
August 4, 2026
"I have a new auto insurance agent Natasha Williams!. She was such a lovely person not only to speak with but to work with. Three cheers for State Farm you have great people working for you"
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
Barbara D
August 4, 2026
"I have been looking for a insurance company that offered human interaction with professional, knowledgeable and good customer service. Hugh Smith State Farm exceeded my expectation. Natasha was very knowledgeable. She patiently explained everything and answered all my questions. Great customer service."
"Thank you so much for your wonderful feedback of us here at Hugh Smith’s State Farm Insurance office! We’re so glad you had a positive experience with us. Please give us a call or send us an email if we can help you with anything additional. - Hugh Smith’s Insurance Team "
Preston Daniels
August 3, 2026
"NaTasha is the best agent I have EVER had. She thoroughly explained all of my coverages while providing excellent service!"
"Hi Preston, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Hugh Smith’s team. Please reach out to us if any questions come up! - Hugh Smith’s Insurance Team "
LaShon Catron
August 3, 2026
"The customer service team here are excellent listeners every agent has help me understand the value of my insurance the office is extremely knowledgeable and take my concern seriously and get answers I need. I am so impressed by how fast and available their support team is
Thank you for all you DO team Smith !"
"Hi LaShon, thank you for your review! Your feedback truly matters to us, and we’re so glad you chose to share your experience with us here in Lansing. Please give us a call or email if you ever have any concerns or questions. - Hugh Smith and Team "
Javon Hawkins
July 30, 2026
"They were very professional know how to talk to people nice and overall just great"
"Thank you for the 5-star review, Javon! We’re proud to serve the Lansing community and truly appreciate your support. "
Cherisha Johnson
July 30, 2026
"Best agent that I've had this far that gave me detail info to the tea and made sure i understood everything. Very professional, detailed, and understanding. I'm glad i cane to state farm and became one of his clients. Contact him you will not be disappointed."
"Thank you so much for your kind review, Cherisha! If you need insurance assistance, we are just an email or call away! - Hugh Smith, your State Farm Agent "
Gordon Dangelo
July 28, 2026
"Very pleasant people to deal with."
"Hi Gordon, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Hugh Smith’s team. Please reach out to us if any questions come up! - Hugh Smith’s Insurance Team "
Deborah Bolton
July 25, 2026
"Hugh Smith-State Farm Agency provided professional and courteous service."
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Harold Silas
July 24, 2026
"I have always experienced great customer service with Hugh Smith-State Farm Insurance. They agents were always helpful and available whenever I called. The products and services have always been top notch. I highly recommend them!"
"Thank you so much for the 5 stars, Harold! We truly appreciate your feedback and are always happy to help whenever you need us. "
Tariq Ahmed
July 21, 2026
"Changed insurance services from Allstate to Statefarm
Explained everything in detail and helped to deciding the better options and coverage"
"Hi Tariq, thank you for the wonderful review - I truly appreciate your positive feedback. Please don’t hesitate to give my team a call if any concerns arise. - Hugh Smith, Your State Farm Agent "
Angela Robinson
July 1, 2026
"Mr. Hugh has been a great agent, and ensures my policies align with my need for my auto and home insurance. His staff members are pleasant and efficient!"
"Thank you for your wonderful 4-star rating. We are delighted to hear that you were satisfied with your interaction with us here on State Farm Agent Hugh Smith’s Team. Should you have any recommendations or suggestions for how we can enhance the insurance experience further, we would appreciate your input. "
Debra Donald
June 29, 2026
"I am so glad to be back with my previous agent. Was with this agent since 2014. I never should of left. I back happy and hopefully I never will leave again. AAAA+ to Hugh and his entire friendly staff."
"We are grateful for your 5-star review, Debra! Thanks for taking a moment to share your positive rating of State Farm Agent Hugh Smith’s Team here in Lansing . "
Sherise Nelson
June 26, 2026
"My name is Latasha and I would like to acknowledge Hugh Smith as a great and very knowledgeable agent he is patient and very helpful and I'm very proud to have him as an agent."
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
Wanda Smith
June 25, 2026
"The staff at this agent is Amazing. I've been with Hugh Smith State Farm Insurance Agent over ten years, and every experience I had with all staff was outstanding. Customer service is a strong A+."
"Wanda, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Hugh Smith’s Team!"
Khalia McLaurin
June 24, 2026
"Hugh was absolutely amazing! Very considerate, thorough and covered all bases! My family appreciates your hard work and I will be sending others your way!! ✨"
"Thank you so much for the 5-star review of State Farm Agent Hugh Smith’s Team! We deeply appreciate your kind words here in Lansing . "
Jessica Mosley
June 24, 2026
"I cannot say enough great things about Hugh Smith and his team at State Farm. From the very beginning, they have been professional, knowledgeable, and genuinely committed to helping me find the right coverage for my needs. Any time I have questions, they respond quickly and take the time to explain everything in a way that is easy to understand.
What I appreciate most is the exceptional customer service. I never feel like just another policy number- they truly care about their clients and go above and beyond to make sure I am taken care of. Whether it's updating a policy, answering questions, or assisting with a claim, the process is always smooth and stress-free.
If you're looking for an insurance agent who is honest, reliable, and dedicated to providing outstanding service, I highly recommend Hugh Smith and his team."
"Jessica, thank you for your wonderful review of State Farm Agent Hugh Smith’s Team!"
tiffany hobson
June 24, 2026
"I had an excellent experience working with Hugh Smith at State Farm. He was knowledgeable, professional, and took the time to explain all of my insurance options in a way that was easy to understand. Hugh was responsive to my questions, patient throughout the process, and made sure I had the coverage that best fit my needs and budget. His customer service is outstanding, and I truly appreciate the care and attention he provided. I highly recommend Hugh Smith to anyone looking for a trustworthy and reliable insurance agent."
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Hugh Smith’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Lansing ."
Iwillsucceed12?
June 24, 2026
"Always excellent service. When I have a question about my policy his staff Always answer promptly. Awesome service."
"Thank you for the fantastic review, Iwillsucceed12?! We are always here to help with your insurance needs here in Lansing . "
Azariyah
May 27, 2026
"This is Leon Dogan, I have car insurance with State farm & Natasha(state farm agent) was EXTREMELY Helpful & Polite🙂"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
World Class Fire Protection
May 6, 2026
"My experience with State Farm under the Ownership (Agent) Hugh Smith has been exceptional. Ms Natasha Williams has been nothing less than a joy when it comes to professionalism and helping. She explains procedures and she listens before giving her advice that will benefit you greatly.
Thank you Natasha
Respectfully
Mike Sullivan"
"World, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
Isaac Ellis
May 5, 2026
"Great staff, very knowledgeable concerning products na tasha was
Awesome, she gave off a Pleasant, respectful, courteous, informative, most of all very convincing aura about herself without ever laying eyes on her she just makes you want to do business with her excellent 😀"
"Thanks so much for the amazing review, Isaac! We really appreciate your support here in Lansing . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
Scott Kenzie
May 2, 2026
"State Farm and Hugh Smith are at the top of my preferred organizations they were patient and not pushy about my insurance needs they saved me lots of money monthly the whole process of purchasing insurance was very easy and pleasant"
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Hugh Smith’s Team. "