State Farm® Insurance Agent Hugh Smith
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Patricia Pierre-Auguste
October 15, 2024
5
out of
5
rating by Patricia Pierre-Auguste
"I'm a completely satisfied customer of Mr. Hugh Smith SF Agency for six(6) years. He & his staff provide extraordinary customer service. They are professional, courteous and process all policy endorsements promptly & get it right the 1st time; no 2nd call back needed. Staff has good knowledge of products & services. I highly recommend Hugh Smith SF Agency. Patricia Pierre-Auguste"
Pamela major
October 15, 2024
5
out of
5
rating by Pamela major
"After speaking with both Shelly and Hugh Smith, I find that these individuals are concerned, professional and always concerned about the information expressed by me and that our interaction resulted in favorable outcomes. I am happy that I am involved with considerate and competent individuals."
We responded:
"Thank you so much for your kind review, Pamela! Shelly and I are glad to have provided you with such a kind and considerate experience. We’re happy to have taken the time to listen to your concerns and make sure there was a positive outcome. We’re grateful for your support and happy to have you in our State Farm family. If you ever need anything, don’t hesitate to reach out. Thanks again! - Hugh"
lorayne williams
October 14, 2024
5
out of
5
rating by lorayne williams
"Shawn Anderson was the best in getting me a life insurance policy for my needs and although I wasn’t able to get auto insurance with them at the current moment she helped me find the best option for me as well. She definitely went over and beyond my expectations !"
We responded:
"Thank you so much for your kind review, Lorayne I’m so glad you’ve had such a positive experience with the team. Providing warm and helpful service is our top priority. If you ever need anything, don’t hesitate to reach out. Thanks again for your support! - Hugh"
Yvette Render
October 12, 2024
5
out of
5
rating by Yvette Render
"I am pleased with the warm, helpful service that I receive from owner and staff!"
We responded:
"We truly value our customers at Hugh Smith State Farm. We are so happy to hear we provided you with service that left a lasting impression. Thank you"
Andre Tubbs
October 7, 2024
5
out of
5
rating by Andre Tubbs
"I had to add a replacement vehicle on to my policy the transition was so smooth.Thanks so much"
We responded:
"Thank you, Andre! So glad to hear the Hugh Smith State Farm was able to help with your Auto Insurance needs. If we can help with anything further, please let us know1 - Hugh "
karen johnson green
October 3, 2024
5
out of
5
rating by karen johnson green
"Always available and ready to assist! Thank you Hugh Smith"
We responded:
"Thank you so much Karen! Your kind feedback is greatly appreciated by the entire Hugh Smith State Farm Agent team. Please let us know if we can help with anything else. – Hugh "
Ro Chocohawk
September 27, 2024
5
out of
5
rating by Ro Chocohawk
"They are extremely professional and kind. Alway willing to go above and beyond with my insurance customer service needs."
We responded:
"Hi Ro, thank you so much for your 5-star review! It's wonderful to hear that you had such a positive experience. -Hugh"
OwensCo Nicole
September 26, 2024
5
out of
5
rating by OwensCo Nicole
"Very professional staff. Always tend to my needs quickly. I love dealing with Shawn. She is so personable and fulfill my request fast."
We responded:
"Thanks Nicole for your positive feedback. We love helping our clients with their insurance needs."
Myra Crossley
September 10, 2024
5
out of
5
rating by Myra Crossley
"Ms. Shelly is wonderful! Very pleasant and cares about the customers. She answers all your questions to the best of her knowledge and if she is not sure she will find out. Ms. Shelly takes her time to go over things and doesn't rush you."
We responded:
"Thank you so much for your kind feedback to the Hugh Smith State Farm Agent team. Shelly will be so happy to hear she was a to give you great customer service for your insurance needs. If we can help with anything else, please do not hesitate to reach out. – Hugh "
Kevin Whitehead
August 27, 2024
5
out of
5
rating by Kevin Whitehead
"Hugh is a great guy."
We responded:
"Thank you, Kevin! Appreciate you taking the time to leave Hugh Smith State Farm a positive review! - Hugh "
Den Belle
August 2, 2024
5
out of
5
rating by Den Belle
"Very friendly customer service Representative"
We responded:
"Thank you for your 5-star review. It was a pleasure helping you with your insurance needs."
Gracus Dunn
July 29, 2024
5
out of
5
rating by Gracus Dunn
"Shawn Anderson was courteous and professional towards advising our family on our request and requirements needed. We appreciate the patience, and our family is glad to have an agent such as Shawn dedicated to customer service."
We responded:
"Our office prides itself on offering outstanding customer service. We appreciate you taking the time in leaving us a positive review and allowing us to help you with your insurance needs."
Janet M
July 9, 2024
5
out of
5
rating by Janet M
"Very happy to answer all of your questions. Very nice people to do business with! Great customer service. I definitely would recommend them! Thank You Mr. Smith!"
We responded:
"Thank you for being a good neighbor, Janet! It is always a pleasure to hear from customers like you and help them with their insurance needs. If the Hugh Smith State Farm Agent team can help with anything else, please let us know. "
L J63
June 20, 2024
5
out of
5
rating by L J63
"Mr. Hugh Smith is very knowledgeable and very easy to talk to."
We responded:
"Thank you for your kind words! I'm pleased to know that you found our conversation helpful and approachable. If you need any further assistance or have any questions, please let me know. -Hugh"
Lilian Shamabanse
May 30, 2024
5
out of
5
rating by Lilian Shamabanse
"very professional and efficient."
We responded:
"Thank you, Lilian! We're glad to hear that you found our service very professional and efficient. If you need any further assistance, please don't hesitate to reach out. -Hugh"
Page Page
May 29, 2024
5
out of
5
rating by Page Page
"Mr Smith was very efficient and informing. Made sure I knew what my policy consisted of. He also attempted to upsell as well which I appreciated but declined. Mr Smith read the room and sensed that I was a little short on time and accommodated me while still being helpful with my questions and efficient. Thank you Mr Smith!"
We responded:
"Hi Ro, thank you so much for your 5-star review! It's wonderful to hear that you had such a positive experience. -Hugh"
Alesia Hushaw
May 23, 2024
5
out of
5
rating by Alesia Hushaw
"I would like to say that Shelly Fleming is a great person to contact and work with at State Farm. I just love her personality, and she works hard to resolve your issues ."
We responded:
"Miss Hushaw we appreciate your business and your kind words and your kindness."
Cross Crew
May 1, 2024
5
out of
5
rating by Cross Crew
"Great insurance plan and wonderful agent. I would recommend Hugh Smith for all your insurance needs!"
We responded:
"Thanks for the recommendations and the review. We look forward in continuing helping you with all of your insurance needs."
Wolf Sr
March 26, 2024
5
out of
5
rating by Wolf Sr
"They always go above and beyond …amazing people"
We responded:
"It always a pleasure of working with you. Thanks for taking time in leaving us a Google Review. We appreciate helping you with your insurance needs. "
Robin Miller
March 19, 2024
5
out of
5
rating by Robin Miller
"The receptionist named Shawn was fantastic helping me with all my needs even though I called her a few times she walked me through everything and I understood everything very pleasant very nice person. I am glad I have my insurance through State farm they are fantastic"
We responded:
"Thank you for the kind words, Robin! We're delighted to hear Shawn was fantastic in helping you with your insurance needs, offering patient and clear assistance each step of the way. It's great to know you've had such a positive experience with our team. Your support is greatly appreciated, and we're here to keep offering you excellent service. -Hugh"
Sharon Arnold
March 19, 2024
5
out of
5
rating by Sharon Arnold
"You Smith at State farm is a very nice man understanding helpful knowledgeable and and helpful I am glad that I chose him as my agent I was truly led to talk to him through God thank you very much Mr Smith May God continue to bless your business and every way thank you for helping me and my family"
We responded:
"Sharon, your message is incredibly touching. I'm glad to have been there for you and your family. Your support and kind words are cherished, and I'm committed to continuing to support you with care. Please let me know if there is anything else that I may assist you with. -Hugh"
Elisa O
February 29, 2024
5
out of
5
rating by Elisa O
"Went in on my lunch just to get a quote and ended up switching over!!! Very nice, fast and competitive prices."
We responded:
"Thank you so much for your review, Elisa. I so happy to hear the Hugh Smith State Farm team was able to help with your insurance needs quickly and efficiently. Please let us know if we can help with anything else. – Hugh"
LaDonna Harris
February 25, 2024
5
out of
5
rating by LaDonna Harris
"Shawn Anderson was extremely patient and helpful when I inquired about my last bill payment. She is very easy to work with."
We responded:
"Thanks for choosing our State Farm team for your auto coverage needs, LaDonna! -Hugh"
Maria Chillis
February 16, 2024
5
out of
5
rating by Maria Chillis
"Hugh Smith and his team are awesome. Always courteous, polite and knowledgeable."
We responded:
"Thank you, Maria! The Hugh Smith State Farm Agent team is always happy to help good neighbors like you with their insurance needs. Please let me know if we can help with anything else. "
mookielopez06
February 12, 2024
5
out of
5
rating by mookielopez06
"My family and I have been with state farm for a few years specifically Hugh’s location. Him as well as his staff and very knowledgeable and helpful when it comes to insurance coverage and making sure we have what we need to succeed!"
We responded:
"We truly value our customers at Hugh Smith State Farm. We are so happy to hear we provided you with service that left a lasting impression. Thanks for allowing us to help you with your insurance needs, "